Disclaimer: This is a very specific RANT.
Hopefully it goes without saying that I love sharing my experiences, opinion and POV in the hopes it will help people. It's why I have two blogs, speak frequently and tweet.
But when I receive a voicemail or an email from someone asking to “pick my brain” it’s a fire-engine red flag.
Sending someone a note asking to pick their brain is the equivalent of saying you want them to work for free. Think about it. There's a difference from using other’s experiences and POVs to answer your questions and guide your efforts. Asking someone to essentially do your job is a bit different.
While having lunch with friend and colleague Mike Boehmer, we were trading experiences. Mike is using social media to help his stakeholders at the Hamilton County Job and Family Services. He also helps out the Cincinnati Chapter of PRSA as their social media committee chair.
Mike confessed that he started blogging to help decrease the amount of phone calls he receives from well-intended colleagues about social media. Everyone wins in that situation. In fact, Chris Brogan started blogging answers to questions he was asked so more people could benefit from the answer -- everyone wins.
When Mike told me he also gets requests to pick his brain, I realized it wasn’t just me.
So keep in mind that sharing is required for a network to, uh, work. Sharing is a two-way street and there’s a fine line between getting help and essentially outsourcing. /rant
Tribute To Guitarist Pat Martino - Scan 03 07 uploaded by Mikey G
ITA with this rant. It's like the attorney always asked for legal advice, the nurse or doctor asked about healthcare..for free. For us it's the "Oh just a sounding board" type thing. We get asked about marketing, PR, branding, even executive-level business strategy. I'm happy to help family, friends and colleagues but yes there is big difference between a little help and comprehensive business/marketing plan. FWIW.
Posted by: Davina K. Brewer | 02/26/2010 at 05:12 PM
Kevin - I get the "Let's have coffee. I need to learn about social media." request quite a bit. (Pick my brain and kill a couple hours in my busy day. - there's my rant!)
Totally agree! (But, you would have a great brain to pick if I were to pick a brain!)
Rock on with your brainy self - Debba
Posted by: Debba / Girlfriendology | 02/26/2010 at 05:40 PM
I would like to add to this rant, that I HATE the term "pick your brain." It just feels uncomfortable. Like someone's going to use a sharp object to dig around in my mummified brain until they find something they want.
Plus, the other reasons you said.
Posted by: Susan Wenner Jackson | 02/26/2010 at 05:57 PM
Well said Kevin! I like how Jeffrey Gitomer addresses the question in his book "Little Black Book of Connections" http://bit.ly/9CRXoJ. In it, he states that when people contact him and want to take him to lunch to "pick his brain", he says "Sure - for $500 an hour."
I've yet to get up the courage to say that to someone - but someday, I just might do it because it's the perfect answer. :)
Posted by: Jennifer McClure | 02/26/2010 at 06:36 PM
Ancient Egyptians used a tool to dig up the nose of their dead to pick the brain out. Let's hope no one shows up to a coffee or lunch appointment with a sharp tool...
This post seems like a common thread of thought in my circle today. Got me picking my own brain, actually. :)
Posted by: Daniel Johnson, Jr. | 02/26/2010 at 11:12 PM
It's good to know I struck a chord. Thanks for weighing in everyone!
Posted by: Kevin Dugan | 02/27/2010 at 08:56 AM
Can I pick your nose?
Posted by: Steve | 02/27/2010 at 10:50 AM
Steve: Google tells me the official response to all of this is as follows...
You Can Pick Your Friends
You Can Pick Your Nose
You Can't Pick Your Friend's Nose (that would be weird)
Therefore You Can't Pick My Nose
Posted by: Kevin Dugan | 02/27/2010 at 11:21 AM
Great post. Love the comments. Thank you for taking our little talk out for s test run! (Side note/shameless promotion: I've set a goal to get my first paid consulting gig in 2010, something out of the norm of my day job. If anybody is interested....)
Posted by: Mike Boehmer | 02/27/2010 at 12:18 PM
"Pick your brain" is one of the most obnoxious phrases in the history of the English language. Using it in a request for free advice is not the most interpersonally savvy way to invite collegiality.
Posted by: Janet Civitelli | 02/28/2010 at 09:25 PM
Maybe I use the term "pick your brain" differently than others. I don't expect a two- or three-hour session with anyone, as Debba implied. Whenever I've asked or IM'd anyone for help, it's more of, "Hey, I have an idea and want your perspective."
That's one reason why I find Twitter or any of the PR groups I belong to so valuable.
So, I don't mind whenever someone wants to pick my brain. Sure, our greatest value is from the thinking and processes we develop but sharing that expertise -- even 1:1 -- is a way to seek advice and pay it forward.
-Mike
Posted by: Mike Driehorst | 03/01/2010 at 01:09 PM
This is such a great resource that you are providing and you give it away for free. I love seeing websites that understand the value of providing a quality resource for free. It’s the old what goes around comes around routine.
Posted by: Mark Clayson | 03/11/2010 at 03:58 AM
I love to share too Kevin, and as the founder of Pay It Forward Parties, I often help people just for the feel good karma factor alone. However, when it comes to asking me to spend time and brain cells on something other people are actually paying me for, I have to draw the line.
I think the therapy world refers to it as "creating boundaries." ;-)
After a few particularly trying months, I wrote this post on my blog and quoted both you and Nicole Jordan in it - http://belladomain.wordpress.com/2010/04/06/are-you-on-the-national-no-brain-picking-list/
Glad more of us are talking about this! Cheers, Sandy Jones-Kaminski, Bella Domain
Posted by: Sandy Jones-Kaminski | 04/06/2010 at 05:24 PM
Cool, there is actually some great ideas on here some of my subscribers may find this relevant. Great post!
Posted by: Bunny Cage | 04/10/2010 at 11:33 AM
hi ... this blog about "“Can I Pick your Brain?”" I find it very interesting .. I am very interested in this subject because I have to submit a report of this in college. The part that catches my attention is "Sending someone a note asking to pick their brain is the equivalent of saying you want them to work for free. Think about it. There's a difference from using other’s experiences and POVs to answer your questions and guide your efforts. Asking someone to essentially do your job is a bit different." thanks for the information.
Posted by: frontline plus | 04/30/2010 at 04:12 PM
Ancient Egyptians used a tool to dig up the nose of their dead to pick the brain out. Let's hope no one shows up to a coffee or lunch appointment with a sharp tool...
Posted by: Brain | 06/26/2010 at 09:01 AM
Kevin, nice post. NOTE: Picking your brain = curbside consult in the medical industry. Too bad they can't blog to save time ;-)
Posted by: KristinMarshall | 04/08/2011 at 10:18 AM
Well Kevin, I am really not interested in your BRAIN, but my B-Day is coming up and was hoping you would give me $100 bucks. Just let me know and we can meet for you to buy me some coffee
Posted by: John Hudson | 04/08/2011 at 10:32 AM
Nice post KD. Or...as we designers often get, "Can I talk to you about my ?" Too often, my response is "Sure" rather than "Sure, I can...for $150/hr".
Posted by: Aharon Cagle | 04/08/2011 at 11:21 AM
Kristin and Aharon: It is usually a curbside consult. I'm not saying stop doing them. But reconsider overall...yes. Time is fleeting. And sometimes it's usually a well-intended request. But jeesh!
John: I do owe you coffee, birthday or not.
Posted by: Kevin Dugan | 04/08/2011 at 04:19 PM
It really helps to know that others have this happen. I swear I am going to say 'Sure, I can...for $150/hr"! I will work on that statement!
Posted by: KimbaGreen | 05/18/2011 at 01:03 PM
Maybe I use the term "take your brain" different. I do not expect a session of two or three hours with someone who Debba implied. When I,ve or asked someone for help, it's more "Hey, I have an idea and want your views." This is one reason why I think Twitter or any of the groups I belong PR so precious. So I do not mind when someone wants to take my brain. Of course, our greatest value to the thinking and processes, we develop, but to share that expertise - even 1-1 - is one way to seek advice and Pay It Forward.
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